java.lang.RuntimeException: java.util.concurrent.TimeoutException: The source did not signal an even

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Robson SF
Robson SF Posts: 1
edited September 2022 in General #1

We have submitted our filter for this competition called AR Fashion Month.
https://lenslist.co/dare/ar-fashion-month-challenge/

The support team has replied to us writing that they got this error message.

java.lang.RuntimeException: java.util.concurrent.TimeoutException: The source did not signal an event for 30 seconds and has been terminated.

The thing is that we have tested on 3 Android phones and we don´t get the same error message. They said this error only occurs using Android and it doesn´t happen on iOS.

Since we don´t know how to reproduce the error, we have no idea how we can fix it. I tried to search on Google about it but I haven´t found anyone who got the same error using Lens Studio.

Has anyone here experienced the same problem?