Why is it impossible to import .exr environments?

forwARdgame
forwARdgame Posts: 41 🔥
edited April 2023 in General #1

It used to be working fine but now importing any of the files here:
https://drive.google.com/drive/folders/1M4PDCxhH_eDi6LLEqG1gY2mt981M1lO7?usp=share_link
Causes this error:

the log is particularly useful:

19:55:17 Resource import for /Users/user/Downloads/Panorama2.exr failed: Cannot initialize image: /Users/user/Library/Caches/Snap/Lens Studio/temp/StudioYCTtmrxHQoZu/EnvmapImport/0.exr
ERROR:

Those are .exr and .hdr files

Tagged:

Answers

  • stevenxu
    stevenxu Posts: 542 👻

    @forwARdgame Created a ticket for you to investigate! The LS support team will reach out for more info / next steps.

  • forwARdgame
    forwARdgame Posts: 41 🔥

    Hello, this is the friendly weekly bump to make sure this is not buried under other investigations.