I'm using PICTURE FRAME TEMPLATE and even if I do not edit/swap/change anything, when I go to send it to my phone, the picture frame is "white" blank - without the default picture that comes with the lens.
There can be a couple different causes but recently we have seen an issue caused by materials created in Lens Studio 4.22 that can be fixed by reseting all your image elements. More Info Here
If you are still having trouble, please reach out to [email protected] along with a copy of your project and the version of Snapchat you are using and we can take a closer look.
@Trinh Simpson - Thanks for sharing this. Just responded to a similar post here
TLDR: It's a bug on our side and we're working on a fix. Stay tuned!
@stevenxu Hi, I am having the same problem. Is there a fix? I’m trying to complete a filter for an event this weekend and have been trying to resolve the problem all afternoon (glad I finally came across this post). Please let me know what I need to do to get this issue resolved. Thanks!
Hi, is there any fix for this? I really need the lens to shoot some stuff.