I cannot publish my lens in LENS STUDIO. It shows as "check your network and try again.

He Yuki
He Yuki Posts: 2
in General #1

I don't know if it's a network setting issue or a software compatibility issue. Please help me. :'(

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Answers

  • Ahmaad khan
    Ahmaad khan Posts: 6
    #2

    The "check your network and try again" error in Lens Studio can be caused by various factors. Here are some troubleshooting steps you can try:

    1. Internet Connection: Ensure you have a stable and active internet connection. Check if other internet-dependent apps or websites are working properly.

    2. Firewall or Antivirus: Sometimes, firewall settings or antivirus software can interfere with the app's ability to connect. Try temporarily disabling them and attempt to publish again.

    3. Restart Lens Studio: Close the Lens Studio app completely and reopen it. Sometimes, this simple action can resolve temporary glitches.

    4. Update Lens Studio: Make sure you're using the latest version of Lens Studio. Check for updates in the app or download the latest version from the official website.

    5. Clear Cache: Clearing cache and temporary files within the Lens Studio settings might help resolve connectivity issues.

    6. Check Account Permissions: Ensure your account has the necessary permissions to publish lenses. Sometimes, limitations on certain accounts can restrict publishing capabilities.

    If none of these steps resolve the issue, it might be a more complex technical problem. In such cases, reaching out to Lens Studio support or checking their community forums for similar issues and solutions might provide further assistance.

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