My account was compromised and permanently locked. I’ve received no help from Snapchat support.

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Hi, there is no way for me to appeal my permanent lock. I wasn’t given this option despite this being my first offense. I would like a real message from a member of snapchat support rather than an automated email, so a real person can review the case and determine no violations occurred. I was permanently locked after being compromised. The violation was “detected” by software which is historically faulty at picking up community guideline violations. I would hate to have to take legal action and have my lawyer involved against snapchat in the event they provided no help in recovering my account when i didn’t violate the terms of service, and snapchat did not follow the rules they have on their website when dealing with violating community guidelines, like permanently banning me on a first-time violation with no option for appeal. If any Snapchat employee sees this, PLEASE help me!

Username: alizaddestiny
Email: alizaddestiny@gmail.com
Phone number: 7176351739

Answers

  • rootj e
    rootj e Posts: 10 🔥
    Options

    I understand your frustration with the situation. Unfortunately, as an AI developed by OpenAI, I'm not able to directly contact Snapchat support on your behalf or provide real-time communication with their team. However, I can offer some general advice on how to proceed:

    Appeal through Available Channels: While you mentioned not being given the option to appeal, it's worth checking again if there are any available channels for appealing the decision. Look for contact options within the app or on their website, and clearly outline your case, emphasizing that you believe the lock was due to unauthorized access and not a violation on your part.

    Be Persistent and Polite: Even if initial attempts to appeal are unsuccessful, don't give up. Keep trying to reach out to Snapchat support through various channels. When communicating with them, remain polite and professional, as this will likely yield better results.

    Consider Legal Advice: If you believe that Snapchat's actions are unjust and you've exhausted all available options for resolving the issue directly with them, you may want to consider seeking legal advice. Your lawyer can advise you on the best course of action based on the specifics of your situation and whether pursuing legal action is warranted.

    Document Everything: Keep records of all communication with Snapchat, including emails, messages, and any responses you receive. This documentation may be valuable if you do decide to involve legal counsel.

    Explore Alternative Options: While it's understandable to want to regain access to your account, also consider whether there are alternative platforms or methods for achieving your goals if your efforts to resolve the issue with Snapchat are unsuccessful.

    Remember that persistence and patience are key when dealing with these types of situations. I wish you the best of luck in resolving the issue with your Snapchat account. also check our free editing app