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troy💰
troy💰 Posts: 2

Hi. I made a public profile months ago. I’ve added and deleted things to it consistently, all appropriate things I may add. But today it spontaneously disappeared, and I don’t see it on my profile, or in settings. Can anyone help? Or know why this happened, or how to fix it?

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  • Mike Berry
    Mike Berry Posts: 107 🔥🔥🔥
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    is your snapchat account still in good status? i wonder if the profile was marked as spam for the posting and deleting things quickly as you've said. Maybe try contacting support with screenshots and telling them what led up to this?

  • troy💰
    troy💰 Posts: 2
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    I haven’t been using it nearly as much as I was, but I still talk to friends pretty often. I was looking where to contact support but came across this. How do I contact support?

  • Mike Berry
    Mike Berry Posts: 107 🔥🔥🔥
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    you should be able to submit a support ticket here:
    https://help.snapchat.com/hc/en-us/requests/new

    hope you can get it figured out! :)