I hope for a solution to this problem, please "lens studio"

hi i did what i was asked. When I requested a service to solve the problem of the Lens studio app, it no longer opens for me. I got a message that another lens was on, and that the problem was nothing. The application was deleted and downloaded, but unfortunately with the same problem, I received a message and did what I requested, but unfortunately I did not find a solution. Unfortunately, it frustrated me and now it is a month and the problem has not been resolved. I hope with all my heart that this problem is solved. Unfortunately I can't make many lenses.. I hope it solves the studio lens application problem. About a month ago I could not solve the problem.. I attached my request to a message and the problem itself did not change. I'm so sad