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Android Web hosted issue

Teddy Wong
Teddy Wong Posts: 2
edited September 23 in General #1

after added 3D files and open it on web broswer (android)
web AR link is not working (no lens loaded)
but works perfectly on ios
via Hosted WebAR Lens(generated WebAR Lens URL) or camera kit web.

even using 3D render from library , lens ID : 9b75ede2-af05-4a21-a9c1-14fa9e0a1437
also not working on android web.

anyone know how to fix this issue?
it shows "an error occurred while processing this lens, Refresh the page to continue"
but it keep returning this message