Issue with Software, black screen

Afor 100
Afor 100 Posts: 2
in General #1

Hi Experts,

I installed "Lens_Studio_v4.43.exe" in my Windows 10 PRO laptop, when I launch the application, I see a BLACK screen, I tried deleting the cache, windows credentials re-installed multiple times and nothing worked...

I'm stuck, could you please help?

Here is my system config:

Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz 2.40 GHz
RAM: 4GB
Architecture; 64-bit operating system, x64-based processor
OS: Windows 10 PRO
OS Build: 19045.2846
Drivers and windows update: All are up to date.

Also tried installing the older versions and I see the same issue.

Please help!

Thanks
Aarush

Answers

  • Apprentice
    Apprentice Posts: 41 🔥
    #2

    Hi
    4 Go ram? WTF?

    Win 10 pro need 2go
    My LS need 4 go ram too :|
    What are the hardware and system requirements for Lens Studio?
    Below are the current requirements for Lens Studio.

    Operating System: Windows 10 (64 bit); MacOS 10.11+
    Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

  • Apprentice
    Apprentice Posts: 41 🔥
    edited April 2023 #3

    Hi
    Win 10 pro need 2go
    LS need 4go. LS is just Unity Soft

    What are the hardware and system requirements for Lens Studio?
    Below are the current requirements for Lens Studio.

    Operating System: Windows 10 (64 bit); MacOS 10.11+
    Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

  • Afor 100
    Afor 100 Posts: 2
    #4

    Hey There,

    Thanks a lot for the quick update...
    Am I missing some configuration?

    Thanks
    Aarush

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