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Adding organisation to camera kit

Tactical.
Tactical. Posts: 4
in General #1

Hello,
My company was added for camera kit and when we open the link on the email its requested to add a organisation but the list is empty and our organisation is not in the list, should I create a new organisation for camera kit apps

Answers

  • stevenxu
    stevenxu Posts: 612 👻
    #2

    @Tactical. Thanks for posting on the forum! Two scenarios here:

    (A) If there's an existing organization you want to grant/build camera kit apps, then this issue is likely because you logged into a different Snapchat account not listed in that organization.

    (B) If you don't have an existing organization, then that is correct in proceeding with creating a new organization then selecting that org to grant access to Camera Kit and start building.

    Let me know which scenario you fall under and give me a status update when you can! Here to help

  • Tactical.
    Tactical. Posts: 4
    #3

    hello thank you for your reply, its neither we got accepted and we already have a organisation setup already, and we double checked the logged in account and it is the correct one.
    can I provide you with the organisation ID privately to help us set this up,
    Thank you.

  • stevenxu
    stevenxu Posts: 612 👻
    #4

    @Tactical. said:
    hello thank you for your reply, its neither we got accepted and we already have a organisation setup already, and we double checked the logged in account and it is the correct one.
    can I provide you with the organisation ID privately to help us set this up,
    Thank you.

    Ah okay. I'll open a DM for you to provide me the org id to investigate. Thanks

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