Can't add a Platform Identifier for an approved Application
hello our app was approved and it is live now. I am trying to add a Platform at Platform Identifiers section for Production but it says Can't add a Platform Identifier for an approved Application.
how can i add the Production identifiers in Platform Identifier section after approved?
Please advise regarding this.
Thank you.
Answers
-
@dokie5021 Thanks for posting on the forum! Apologies on this issue you're having.
Just copying and pasting the prev instructions: One option you can do is make a copy of your approved version and add the bundle id from there. You'll just have to submit your app for review and I can help prioritize that for our team to take a look if you're on a tight schedule.
The other option is we can add it manually like we did earlier in this thread though this may take longer depending on eng's bandwidth.
Let me know
0 -
Thank you for your response.
We previously created a new version, submitted it for review, and received approval. However, we are still unable to use the "Add Platform" button, and clicking on it continues to display the message: "Can't add a Platform Identifier for an approved Application."
Therefore, we are hoping that you can assist us in manually adding the platform identifier.
Thank you very much.
0