issue: tracking and object placement

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chico
chico Posts: 8

Hi,
I am facing a issue with camera kit tracking and object placement.
my virtual try on for necklace using neck binding seems to place the necklace (3d object) differently on various devices using the same lens.

It works perfectly on some devices regularly while it gets misplaced on other devices.
I couldn't find any specific setting or cause for the issue.

Any header or possible solution would be highly appreciated
Thanks

Comments

  • stevenxu
    stevenxu Posts: 611 👻
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    Thanks for posting on the forum!

    Hmm could you share more details on the various devices and which camera kit sdk you are using?

    FYI - please make sure you are aware of our policy for restricted use cases listed here.