Fresh installation of lens studio showing black screen

Tobi
Tobi Posts: 3
in Getting Started #1

Hello
Am a beginner here. My laptop meets all the required configurations. I just downloaded the latest version by this time 4.36.1, after installing it and on opening it only show a black screen. My laptop configuration is Intel core i7, 8 gig ram, Intel HD Graphics-4600.
I will be grateful if I can find a solution ..thank you

Best Answer

  • Mohammed
    Mohammed Posts: 32 🔥
    #2 Answer ✓

    Operating System
    Windows 10 (64 bit)

    screen resolution of 1280x768 or higher

    Please make sure that you have the latest driver for your specific graphics card installed

Answers

  • Tobi
    Tobi Posts: 3
    #3

    thank you very much sir

  • Mohammed
    Mohammed Posts: 32 🔥
    #4

    @Tobi said:
    thank you very much sir

    You're welcome

  • Katherine Anderson
    Katherine Anderson Posts: 1
    edited May 2023 #5

    It seems like there was an issue with the installation process of the software, causing a black screen. You may need to uninstall and reinstall it to fix the problem.

  • tamim KSA
    tamim KSA Posts: 1
    #6

    @Mohammed said:
    Operating System
    Windows 10 (64 bit)

    screen resolution of 1280x768 or higher

    Please make sure that you have the latest driver for your specific graphics card installed

    Good

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